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When We Are Closed

closedWhen the surgery is closed, please call 111.   

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS Health Help Now

An innovative new service is available to help you find the right treatment for health problems, especially when you are not sure what to do or who to contact.

Developed by Kent and Medway GPs, hospital doctors, paramedics and other health professionals, Health Help Now is a free to use web APP which can be used on a computer, tablet or smartphone. Access it online at

Twitter - @NHSHealthHelp / #healthhelpnow

Facebook -

Flu Clinics

For 2018, there are 3 types of flu vaccine

  • For children and young people aged 2 to 17 years eligible for the flu vaccine - a live quadrivalent vaccine (which protects against 4 strains of flu), given as a nasal spray.

  • For adults aged 18 and over but below the age of 65 who are at increased risk from flu because of a long-term health condition and for children 6 months and above in an eligible group who cannot receive the live vaccine – a quadrivalent injected vaccine
  • For people aged 65 and over - an adjuvanted trivalent injected vaccine. This has been shown to be more effective in this age group

  • 65 and overs and the flu vaccinewill be eligible for the flu vaccine this year (2018/19) if aged 65 and over on 31st March 2019 – that is, born on or before 31st March 1954. If currently 64 but will be 65 on 31st March 2019, this would qualify. 

If your child is aged between 6 months and 2 years old and is in a high-risk group for flu, they will be offered an injected flu vaccine as the nasal spray is not licensed for children under 2 years old.

Talk to your GP or practice nurse for more information about these vaccines.

You will be eligible to receive the flu vaccine if you meet any of the following criteria:

  • All patients aged 65 and over.
  • Chronic respiratory disease (aged 6 months or older).

  • Chronic heart disease (aged 6 months or older).

  • Chronic kidney disease (aged 6 months or older).

  • Chronic liver disease (aged 6 months or older).

  • Chronic Neurological disease (aged 6 months or older).

  • Diabetes (aged 6 months or older).

  • Immunosuppression (aged 6 months or older).

  • People living in long-stay residential care homes or other long-stay care facilities where rapid spread is likely to follow introduction of infection and cause high morbidity and mortality. This does not include, for instance, prisons, young offender institutions, or university halls of residence.

  • Pregnant women at any stage of pregnancy (first, second or third trimesters).

  • Those who are in receipt of a carer’s allowance, or those who are the main carer, or the carer of an elderly or disabled person whose welfare may be at risk if the carer falls ill. Please note – this category refers to individual carers entitled to a free flu vaccine on the NHS, not professional health and social care workers who should be vaccinated by their employers as part of an occupational health programme.

Please contact the practice during September - October to book a flu vaccination appointment if you are eligible.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website